On-demand deliveries allow e-commerce customers to choose exactly when and where their orders are delivered. Unfortunately, they can be a logistical nightmare if your team doesn’t have the right tech and tools behind you. That’s where Loop comes in. The Loop platform takes the complexity out of delivery management by creating one single platform where drivers, managers, and clients can access individualised dashboards and get the information they need. Loop empowers companies with the right tools to successfully handle on-demand deliveries and ensure that last-mile deliveries succeed. By boosting communication between operations managers, drivers, and end customers and optimising the best possible routes, Loop saves companies money and time. In turn, this ensures seamless delivery operations and business scalability. Ready to learn about how the Loop platform can help your business with on-demand deliveries?
Loop Platform: Helping Managers, Drivers, and Customers
The Loop platform serves all key players in the delivery chain. It helps managers oversee fleet operations and keep an eye on all drivers, ensures drivers reach delivery locations successfully, and keeps customers informed at all times. The Loop Platform consists of four modules that help each of the key players. These are the 1) Management System, 2) Drivers App, 3) Customer Tracking Link, and 4) Data Analytics Reports.
Let’s explore how each module of the Loop platform can optimise your on-demand deliveries.
The Management System
Managing a fleet, large or small, of delivery vehicles is no easy undertaking, especially when they’re driving around different parts of the city and you’re trying to juggle multiple drivers, orders, and routes. The Loop platform takes the hassle away from you by offering managers a bird’s-eye view of all drivers and vehicles. Track orders, drivers, and vehicles in real-time so you know the status of each delivery.
The Driver App
Let’s face it — your logistics is only as good as the quality of its drivers. The Loop platform empowers drivers with the tools and knowledge to have better delivery experiences. Not only will this lead to increased employee satisfaction, it will likely lead to higher employee retention. Top features of Loops’ driver app include route optimisation, automated order status updates, one click navigation, trip and order reporting, payment wallet and access to trip earnings, push notifications with sound, and so much more.
The Customer Tracking Link
Modern customers are generally busy and expect a seamless delivery experience. In the age of on-demand deliveries, they also expect their orders to arrive in a timely fashion. Loop enhances driver efficiency, meaning that customers will get their orders more quickly and with less hassle. By keeping clients updated with real-time driver ETAs, they can better plan their own time and ensure that they’re available when their order arrives.
Data Analytics Reports
The truth is, you don’t know what you don’t know. So what’s the best way to increase your knowledge and fill in the gaps? Data. Loop provides you with access to real-time analytics so that you have a comprehensive overview of driver performance and order metrics. This will enable you to see both the strong points and the weak points within your on-demand deliveries, empower you to continuously improve.
A Single Platform to Manage it All
Loop is your one-stop shop to keep an eye on your entire delivery operations – from management, to drivers, to customers. By empowering operations managers with the knowledge and insight to manage fleets and numerous orders, Loop gives you the information you need to thrive. It also equips drivers with the tools and tech they need to be happier and more successful. And of course, it provides customers with the insights they need for a seamless delivery experience, resulting in repeat business and the potential for growth.
Let’s Connect! If you’re ready to explore how the Loop platform can enhance your delivery game and deliver incredible results, why not chat with our team? We can happily show you what Loop has achieved to date and provide a free, zero-obligation demo where you can see the results for yourself. When you work with our dedicated team, you will also be in the company of some fantastic businesses, including Nando’s, Kauai, The Courier Guy, Cornerstone Pharmacy, Checkers Sixty60, and OneCart – all of whom have entrusted us to deliver success.